Question 1

Do credits expire?

Accepted Answer

No! Your credits never expire. Use them whenever you need to analyze your pet's behavior.

Question 2

Is this a subscription?

Accepted Answer

Credit packs are one-time purchases and your credits never expire. An optional Starter subscription ($9.99/mo for 500 monthly credits) is also available — cancel anytime.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express, etc.). Payments are securely processed by Creem — your statement will show "CREEM" as the charge.

Question 4

Is there a refund policy?

Accepted Answer

Yes. Eligible one-time credit packs can be refunded within 14 days if less than 20% of the purchased credits have been used.

Question 5

Can I use PetSignalAI for any pet?

Accepted Answer

Currently, PetSignalAI is optimized for dogs and cats. We're working on expanding to other pets in the future.

PetSignalAI Pricing — Buy Credits for Pet Body Language Analysis